{"id":42,"date":"2024-04-18T16:47:07","date_gmt":"2024-04-18T16:47:07","guid":{"rendered":"https:\/\/kayros.live-website.com\/terms-privacy"},"modified":"2024-05-10T11:39:51","modified_gmt":"2024-05-10T11:39:51","slug":"politica-de-devolucion-y-reembolso","status":"publish","type":"page","link":"https:\/\/kayros-eyewear.com\/en\/politica-de-devolucion-y-reembolso\/","title":{"rendered":"Pol\u00edtica de Devoluci\u00f3n y Reembolso"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"42\" class=\"elementor elementor-42\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2dd534f e-flex e-con-boxed e-con e-parent\" data-id=\"2dd534f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6951e71 e-con-full e-flex e-con e-child\" data-id=\"6951e71\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee1ba15 elementor-widget elementor-widget-heading\" data-id=\"ee1ba15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politica de Reembolso y Devoluci\u00f3n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bbeb03 elementor-widget elementor-widget-text-editor\" data-id=\"9bbeb03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Esta pol\u00edtica solo se aplica solo productos comprados a trav\u00e9s de nuestro sitio web oficial (www.kayros-eyewear.com).<\/strong><\/p>\n<p>Tenemos una pol\u00edtica de devoluci\u00f3n\/reembolso de 14 d\u00edas, lo que significa que tiene 14 d\u00edas naturales despu\u00e9s de recibir su art\u00edculo para solicitar una devoluci\u00f3n o reembolso.<\/p>\n<p>Para ser elegible para una devoluci\u00f3n\/reembolso, su art\u00edculo debe estar en las mismas condiciones en que lo recibi\u00f3, sin usar, con etiquetas, todos los accesorios y en su empaque original. Tambi\u00e9n necesitar\u00e1 el recibo o comprobante de compra.<\/p>\n<p>Para iniciar una devoluci\u00f3n\/reembolso, nos tiene que contactar a trav\u00e9s de nuestro formulario de contacto indicando el numero de pedido y nuestro equipo de atenci\u00f3n al cliente le indicar\u00e1 como proceder para la devoluci\u00f3n. Si tu devoluci\u00f3n\/reembolso es aceptada, te enviaremos la direcci\u00f3n donde tendr\u00e1s que enviar el paquete. No se aceptar\u00e1n los art\u00edculos que nos devuelvan sin solicitar primero una devoluci\u00f3n.<\/p>\n<p>El coste de la devoluci\u00f3n correr\u00e1 a cargo del cliente.<\/p>\n<p>En caso de que decida reembolsar todos los productos incluidos en su pedido original, Optical Trend, SL le reembolsar\u00e1 el costo original pagado (incluido el costo de transporte desde nuestros almacenes hasta usted, pero nunca el costo de transporte de la devoluci\u00f3n).<\/p>\n<p><strong>Da\u00f1os y problemas<\/strong><\/p>\n<p>Inspeccione su pedido al recibirlo y comun\u00edquese con nosotros de inmediato (dentro de los 14 d\u00edas posteriores a la recepci\u00f3n) a trav\u00e9s de este formulario si el art\u00edculo est\u00e1 defectuoso, da\u00f1ado o si recibe el art\u00edculo incorrecto, para que podamos evaluar el problema y corregirlo. Pasado este plazo de 14 d\u00edas naturales desde la fecha de la entrega el cliente no ser\u00e1 elegible de un reembolso\/ una devoluci\u00f3n<\/p>\n<p><strong>Reembolsos<\/strong><\/p>\n<p>Le notificaremos una vez que hayamos recibido e inspeccionado su devoluci\u00f3n, y le informaremos si el reembolso fue aprobado o no. Si se aprueba, se le reembolsar\u00e1 en su m\u00e9todo de pago original en un per\u00edodo de 14 d\u00edas h\u00e1biles. Recuerde que su banco o compa\u00f1\u00eda de tarjeta de cr\u00e9dito puede tardar hasta 10 d\u00edas h\u00e1biles en procesar y publicar el reembolso tambi\u00e9n.<\/p>\n<p><strong>Pol\u00edtica de Garant\u00eda Kayros<\/strong><\/p>\n<p>El cliente desde el momento de la compra de unas gafas Kayros a trav\u00e9s de nuestra pagina web oficial (kayros-eyewear.com) tienen derecho al reembolso del importe original pagado en caso de defecto de fabricaci\u00f3n por un periodo de 36 meses a contar del d\u00eda de la fecha del pedido.<\/p>\n<p>Para iniciar una devoluci\u00f3n\/reembolso, nos tiene que contactar a trav\u00e9s de nuestro formulario de contacto indicando el numero de pedido y nuestro equipo de atenci\u00f3n al cliente le indicar\u00e1 como proceder para la devoluci\u00f3n. Si tu devoluci\u00f3n\/reembolso es aceptada, te enviaremos la direcci\u00f3n donde tendr\u00e1s que enviar el paquete. No se aceptar\u00e1n los art\u00edculos que nos devuelvan sin solicitar primero una devoluci\u00f3n.<\/p>\n<p>El coste de la devoluci\u00f3n de la montura a nuestras oficinas correr\u00e1 a cargo del cliente.<\/p>\n<p>En caso de que decida reembolsar todos los productos incluidos en su pedido original, Optical Trend, SL le reembolsar\u00e1 el costo original pagado (incluido el costo de transporte desde nuestros almacenes hasta usted, pero nunca el costo de transporte de la devoluci\u00f3n).cubiertas de una pol\u00edtica de garant\u00eda<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politica de Reembolso y Devoluci\u00f3n Esta pol\u00edtica solo se aplica solo productos comprados a trav\u00e9s de nuestro sitio web oficial (www.kayros-eyewear.com). Tenemos una pol\u00edtica de devoluci\u00f3n\/reembolso de 14 d\u00edas, lo que significa que tiene 14 d\u00edas naturales despu\u00e9s de recibir su art\u00edculo para solicitar una devoluci\u00f3n o reembolso. Para ser elegible para una devoluci\u00f3n\/reembolso, su [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-42","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Devoluci\u00f3n y Reembolso - KAYROS EYEWEAR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kayros-eyewear.com\/en\/politica-de-devolucion-y-reembolso\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Devoluci\u00f3n y Reembolso - KAYROS EYEWEAR\" \/>\n<meta property=\"og:description\" content=\"Politica de Reembolso y Devoluci\u00f3n Esta pol\u00edtica solo se aplica solo productos comprados a trav\u00e9s de nuestro sitio web oficial (www.kayros-eyewear.com). Tenemos una pol\u00edtica de devoluci\u00f3n\/reembolso de 14 d\u00edas, lo que significa que tiene 14 d\u00edas naturales despu\u00e9s de recibir su art\u00edculo para solicitar una devoluci\u00f3n o reembolso. 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